Front Office Assistant

Ability to perform guest check in and check out

Handle room reservations

Handling guests' enquiries via email/phone professionally

Able to provide exceptional customer service at all times

Ability to plan and priorities work to exceed expectation

Front Desk telephone answering

Handling cashiering tasks

Coordinate with housekeeping on room status

Issuing of guest room keys

In charge of guest relations matters

Perform night audit works

Other duties as assigned by the Manager

• Able to communicate in English.
• Possess at least a SPM or equivalent
• NOT NECESSARY to have experience but will be an advantage if with hotel working experience
• Service oriented with a cheerful, open minded and friendly personality
• A passion for delivering exceptional levels of Guest Service
• Must be well organized, responsible, willing to learn and work independently.
• Fresh graduates are also encouraged to apply
• Positive attitude, initiative, multitasking, work with minimal supervision
• Applicants must be willing to work on shift, weekends and public holidays.
• Good team player and willing to learn
• Strong disciplines, commitments and self-initiative
• Required to have own transport
• Full time positions