Front Office Assistant

About Us

At 62ML, we are dedicated to reshaping brands through strategic insight and storytelling. Our mission is to connect human narratives with measurable outcomes, ensuring growth that's purposeful and enduring. We prioritize clarity and intention, guiding each brand on a thoughtful journey toward authentic impact and lasting success.

Job Summary

We are seeking a professional and customer-focused Front Office Assistant to support daily operations while assisting with customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, staying organized, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Provide information about products and services to interested customers.
• Identify customer needs and direct them toward appropriate solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Maintain an organized and welcoming front office environment.
• Assist with customer records, appointments, and routine administrative tasks.
• Prepare promotional materials and resources for team members.
• Collaborate with team members to support customer engagement and sales goals.
• Participate in ongoing sales and professional development training.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, outgoing, and customer-focused personality.
• Excellent organizational and multitasking abilities.
• Strong attention to detail.
• Goal-oriented and willing to learn sales skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, hospitality, retail, or office support is a plus but not required.