T
TRENDY EXPRESSION SDN. BHD.
Front Office Assistant
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 22,800 – MYR 26,400 / year
Location:
George Town, Penang, Malaysia
Work mode:
Onsite
Published on:
19 August 2026
What they need
- Greet guests and handle check-ins and check-outs to ensure a smooth and efficient process.
- Address guest inquiries, requests, and complaints in a professional and timely manner
- Provide information about hotel facilities, services, and local attractions
- Assist with luggage handling and transportation arrangements
- Handle online and phone reservations, including managing group bookings and special requests
- Verify and process guest payments, ensuring accurate billing and accounting
- Maintain detailed records of bookings and guest information
- Communicate with other hotel departments, such as housekeeping, to ensure guest needs are met
- Work collaboratively with other front office staff to ensure smooth operations
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