Front Office Assistant

About the role

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.

Key responsibilities

• Welcome and assist visitors in a friendly and professional manner
• Answer the phone, take messages, and redirect calls to appropriate offices
• Organize and maintain files and records; update when necessary
• Create and maintain updated documents and spreadsheets
• Oversee sorting and distribution of incoming mail
• Prepare outgoing mail (envelopes, packages, etc.)
• Operate office equipment, such as photocopier, printers, etc.
• Organize bookkeeping and issue invoices/checks
• Perform inventory of office supplies and order what is needed
• Schedule and confirm appointments, meetings, and events

About you

• 1 year of experience in a similar role
• Exceptional ability to create a welcoming environment
• Strong working knowledge of office procedures and basic accounting principles
• Experience in answering and screening calls, as well as scheduling appointments
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express
• Working knowledge of printers, copiers, scanners, and fax machines
• Excellent interpersonal and communication skills
• Great organizational and multitasking abilities
• Reliability and a strong work ethic