Front Office Assistant

Job Summary

We are seeking a friendly and organized Front Office Assistant to join our team. This role involves providing exceptional customer service, managing front desk operations, and supporting office functions to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and capable of handling multiple tasks efficiently in a professional environment.

SCHEDULE: Part time: Monday thru Thursday 9am to 3pm (24 hrs weekly)

no weekends, no holidays. Will train the right person.

Responsibilities

• Answering phones promptly and professionally, returning calls as needed
• Scheduling appointments and managing patient or client calendars
• Assisting with customer service inquiries and problem-solving to ensure client satisfaction
• Scanning and faxing documents into the system accurately and efficiently
• Supporting other team members with various office tasks to maintain an organized workspace
• Handling general front desk duties such as greeting visitors and maintaining a welcoming environment

Skills

• Excellent customer service skills with a friendly and professional demeanor
• Strong problem-solving abilities to address customer concerns effectively
• Effective communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced setting
• Proficiency in using office equipment such as phones, scanners, and fax machines
• Attention to detail and organizational skills to manage documentation accurately

Pay: $16.00 - $16.50 per hour

Expected hours: 24.0 per week

Work Location: In person