Front Office Assistant

Description:

Job Summary

We are seeking a dependable and professional Front Office Assistant to support daily office activities while providing a welcoming experience for customers, visitors, and team members. This position is ideal for someone who is organized, approachable, and interested in developing customer service and administrative skills.

Responsibilities

• Answer incoming calls and direct inquiries to the appropriate team member.

• Assist customers with routine requests and follow-ups.

• Maintain a clean, organized, and welcoming front office area.

• Assist with scheduling and coordinating routine office activities.

• Receive and organize mail, deliveries, and general correspondence.

• Maintain organized visitor and customer information.

• Support team members with general administrative and customer service tasks.

• Help coordinate communication between customers and office staff.

• Assist with organizing office materials and supplies.

• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on office and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Requirements:

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Strong organizational and time management abilities.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and dependable.
• Comfortable interacting with customers and visitors in person and by phone.
• Previous front office, administrative, receptionist, customer service, retail, or hospitality experience is a plus but not required.