Front Office Assistant

Position Overview

• Job Title: Office Administration Assistant
• Employment Type: Part-Time (Hours to be agreed upon, e.g., 15–25 hours per week)
• Hourly Rate: $30.00 per hour + 12% Superannuation
• Location: On-site
• Reports To: Office Manager / Operations Manager

About the Role

We are seeking a reliable, enthusiastic, and detail-oriented Office Administration Assistant to join our team on a part-time basis.

This entry-level position is ideal for someone looking to develop or apply foundational administrative skills in a fast-paced environment. You will serve as a key point of contact between our customers, our front counter, and our internal production team, ensuring smooth daily workflows and prompt customer service.

Key Responsibilities & Duties1. Customer & Internal Communication

• Monitor incoming customer emails and triage requests promptly.
• Summarize and relay job specifications, order details, and customer queries to the production team.
• Greet visitors and handle face-to-face customer inquiries or sales at the front counter.

2. Dispatch & Operational Support

• Generate and print dispatch/shipping labels for outgoing orders.
• Assist in preparing dispatch documentation to ensure accurate and timely delivery.

3. Office & Consumables Management

• Monitor levels of office supplies, stationery, kitchen supplies, and printing consumables.
• Reorder consumables as needed within approved budgets to ensure uninterrupted operations.

4. General Office Administration

• Perform general office duties including filing, scanning, photocopying, and mail distribution.
• Maintain a clean, organized, and welcoming front reception and office area.
• Provide general administrative support to management and team members as required.

Skills & QualificationsRequired:

• Strong written and verbal communication skills (confident speaking with customers at the front desk and drafting clear emails).
• Competency with standard office software (email clients, Microsoft Word, Excel, and web browsers).
• High attention to detail and accurate data entry.
• Good time management skills with the ability to prioritize tasks.
• A positive, proactive attitude and willingness to learn.

Desirable (Not Required):

• Previous experience in front-of-house customer service, retail, or office environment.

Pay: From $30.00 per hour

Expected hours: 20.0 per week

Work Location: In person