Front Office Assistant

Benefits:

• Competitive salary
• Free uniforms
• Paid time off

Front Office Assistant - Pediatric Medical Facility (PPEC)

ORLANDO, FL

About Us
Learning Tree PPEC is a Prescribed Pediatric Extended Care (PPEC) facility dedicated to providing compassionate, skilled nursing care and developmental support for medically complex children in a nurturing, family-centered environment.

Position Summary
We are seeking a friendly, organized, and reliable Front Office Assistant to serve as the first point of contact for our patients, families, and visitors. This role is essential in creating a welcoming atmosphere while supporting daily administrative operations.

Key Responsibilities

• Greet and check in patients, families, and visitors in a warm and professional manner
• Answer and direct phone calls, take messages, and respond to inquiries
• Maintain accurate patient records and assist with documentation
• Coordinate communication between staff, therapists, and families
• Manage scheduling, attendance logs, and front desk workflow
• Ensure the reception area remains clean, organized, and welcoming
• Assist with general administrative tasks as needed

Qualifications

• High school diploma or equivalent (required)
• Previous receptionist or administrative experience (preferred)
• Experience in a healthcare or pediatric setting is a plus
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills (Microsoft Office a plus)
• Bilingual (English/Spanish) is required

Work Environment

• Pediatric medical facility (PPEC) serving children with complex medical needs
• Team-oriented, supportive atmosphere

Schedule

• Full-time
• Monday–Friday

Benefits (if applicable)

• Competitive pay
• Paid time off

If you are a compassionate and dedicated person who wants to make a difference in the lives of children and their families, we would love to meet you!