Front Office Assistant

We are looking for a friendly, professional, and responsible Receptionist to join our hotel team. The ideal candidate should have good communication skills, a pleasant personality, and the ability to provide excellent guest service.

Key Responsibilities:

• Welcome and greet guests in a friendly and professional manner.
• Handle check-in and check-out procedures.
• Manage room bookings and reservations.
• Answer phone calls, WhatsApp messages, and guest inquiries.
• Provide information about rooms, hotel facilities, and local attractions.
• Coordinate with housekeeping and other departments for guest requirements.
• Handle guest requests, complaints, and feedback professionally.
• Maintain accurate guest records and billing information.
• Manage cash/card payments and daily reception records.
• Ensure the reception area is clean and well-maintained.

Requirements:

• Good communication and interpersonal skills.
• Basic computer knowledge.
• Previous hotel/reception experience preferred.
• Knowledge of English and Hindi is required; Konkani/Marathi will be an advantage.
• Pleasant personality and customer-friendly attitude.
• Freshers with good communication skills may also apply.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Work Location: In person