Front Office Assistant

Job Overview

Do you want to be part of a team that’s growing, improving, and committed to exceptional patient care.

Healthcare moves fast — and we’re looking for someone who can keep up with the pace, bring strong administrative skills, and help create a welcoming, efficient experience for every patient who walks through our doors. This is not an entry‑level position. If you have attention detail and challenge real-time solutions, we want you. We’re seeking an experienced Front Office Assistant who brings professionalism, accuracy, and a genuine commitment to patient service.

If you thrive in a dynamic clinical environment, value teamwork, and want to contribute to a practice that’s continually evolving for the better, we’d love to meet you.

Key Responsibilities

• Greeting and checking in patients with professionalism and warmth
• Managing phone calls, scheduling, and appointment coordination
• Verifying insurance (NaviNet, UPMC, CCBH, other)
• Collecting copays and managing daily reconciliation
• Updating and maintaining accurate patient records
• Supporting providers and clinical staff with administrative needs
• Ensuring efficient patient flow throughout the day
• Handling sensitive information with confidentiality and accuracy

Qualifications

• Knowledge of insurance verification (required)
• 2+ years of medical front office or related healthcare experience (preferred)
• Strong time‑management and organizational skills
• Proficiency with Microsoft applications and EMR systems
• Excellent communication and customer‑service skills
• Ability to multitask in a fast‑paced environment
• Reliable transportation
• A collaborative, team‑oriented approach

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Supportive, team-based work environment
• Opportunity to serve an underserved rural population

Equal Opportunity Employer

We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Offers of Employment

Must undergo a urine drug screen and background checks

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person