Front Office Assistant

Job Overview

We are seeking an energetic and detail-oriented Front Office Assistant to join our dynamic team! In this vital role, you will be the first point of contact for visitors and clients, ensuring a warm, professional, and efficient reception experience. Your organizational skills and friendly demeanor will help streamline daily operations, manage administrative tasks, and support the overall smooth functioning of our office environment. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a positive workplace atmosphere.

Duties

• Greet visitors and clients with a friendly, professional attitude, providing excellent customer service at all times
• Manage multi-line phone systems, directing calls accurately and courteously using proper phone etiquette
• Handle data entry tasks efficiently using Microsoft Office, Google Workspace, and other relevant software tools
• Maintain organized filing systems—both digital and paper—to ensure quick retrieval of documents and records
• Assist with appointment scheduling, calendar management, and coordinating meetings or events
• Support clerical functions such as proofreading documents, managing correspondence, and preparing reports
• Perform basic bookkeeping tasks using QuickBooks or similar accounting software to support office financial processes

Qualifications

• Proven office experience with strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Demonstrated computer skills including data entry, document proofreading, and file management
• Prior clerical or administrative experience in a professional setting preferred
• Excellent customer service skills with the ability to handle inquiries professionally via phone or in person
• Experience working as a front desk or receptionist in a medical or dental office is highly desirable
• Ability to operate multi-line phone systems efficiently and maintain professional phone etiquette
• Strong typing speed with accuracy and familiarity with proofreading techniques
• Knowledge of basic bookkeeping practices using QuickBooks or similar software is a plus

Cape Breton Dental Group Join us as a Front Office Assistant to be the welcoming face of our organization! Your proactive approach and commitment to excellence will help create a positive environment for both visitors and team members alike. We value your skills in organization, communication, and technology—empowering you to thrive in this rewarding role.

Pay: $28.00-$32.00 per hour

Work Location: In person