We are looking for a friendly, professional, and customer-oriented Front Office Assistant to join our hotel team.

Responsibilities:

* Welcome guests and handle check-in and check-out procedures.

* Manage room reservations, guest inquiries, and telephone calls.

* Maintain guest records and handle billing procedures.

* Coordinate with housekeeping and other departments.

* Ensure excellent guest service and satisfaction.

* Handle guest complaints and resolve issues professionally.

Requirements:

* Diploma or degree in Hotel Management or Hospitality Management.

* Good communication and interpersonal skills.

* Basic computer knowledge.

* Customer service skills and a professional attitude.

* Freshers are welcome to apply.

FOOD & ACCOMMODATION WILL BE PROVIDED.

SALARY : AS PER COMPANY STANDARDS

LOCATION : IRUMPANAM, TRIPUNITHURA, ERNAKULAM

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Leave encashment
• Paid time off

Work Location: In person