Front Office Assistant

The Front Office Executive is the first point of contact for guests and plays a key role in creating a positive first impression. This role involves managing guest check-ins and check-outs, handling inquiries, and ensuring a smooth and efficient front desk operation while delivering exceptional customer service.

Key Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Handle check-in and check-out procedures efficiently
• Manage reservations, walk-ins, and room allocations
• Respond to guest inquiries, requests, and complaints promptly
• Maintain accurate guest records in the system
• Coordinate with housekeeping and other departments for room readiness
• Handle billing, payments, and invoicing accurately
• Upsell rooms, upgrades, and hotel services
• Ensure lobby and front desk area are clean and presentable
• Follow hotel policies, procedures, and service standards

Required Skills & Qualifications

• Fluency in English (spoken and written) is mandatory
• Excellent verbal and written communication skills

For More Details Contact : 9092007474

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Required)

Work Location: In person