Front Office Assistant

Job highlights

• Prepare all the necessary forms required to carry out the daily operations

• Welcome and register the guests according to the procedure.

• Assign room and accommodate special requests whenever possible.

• Assist in pre-registration and blocking of reservation when necessary.

• Promptly notify housekeeping of all the late check-out, early check-in, and special requests.

• File and post all charges to guests.

• Follow the message handling procedures.

• Get information about the daily activities and meetings taking place in the hotel.

• Give suggestions and comments to the superior.

• Follow hygiene regulations and policies of the hotel.

• Verify if all expenses have been charged on the bills of the guest and their amount.

• Prepare all the necessary forms required to carry out the daily operations.

• Follow all the messages contained in the logbook.

• Amusement park entry coordination.

• Perform other duties as may be assigned.

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