Front Office Assistant

Job Description: Front Office Executive

Location: Juhu, Mumbai, Maharashtra
Experience: 6 Months to 1 Year
Industry: Hospitality
Employment Type: Full-Time

Job Summary

We are looking for a well-groomed, friendly, and customer-oriented Front Office Executive to join our team in Juhu, Mumbai. The ideal candidate should have 6 months to 1 year of experience in the hospitality industry, with good communication skills and a passion for providing excellent guest service.

Key Responsibilities

• Welcome and greet guests with a warm and professional attitude.
• Handle guest check-ins, check-outs, and reservations.
• Manage incoming calls, emails, and guest inquiries.
• Provide accurate information about hotel services, facilities, and policies.
• Maintain guest records and update the reservation system.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Address guest complaints and resolve issues promptly.
• Maintain front desk cleanliness and professional standards.
• Ensure a high level of guest satisfaction and hospitality.

Requirements

• 6 months to 1 year of experience in the hospitality industry.
• Excellent verbal communication and interpersonal skills.
• Good grooming and professional presentation.
• Basic computer knowledge and familiarity with MS Office.
• Strong customer service and problem-solving abilities.
• Ability to work in shifts, including weekends and holidays.
• A positive attitude and a willingness to learn.

What We Offer

• Opportunity to grow in the hospitality industry.
• Professional and supportive work environment.
• Salary as per industry standards and candidate experience.

Interested candidates can share their updated CV to apply for this position.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Work Location: In person