Front Office Assistant

Job SummaryThe Front Office Assistant manages the reception area, handles incoming communications, schedules appointments, and assists departments with day-to-day clerical duties. The role requires strong interpersonal skills, organization, and a professional, welcoming demeanor. [1, 2, 3, 4, 5, 6]Key Responsibilities

• Reception & Guest Services:
• Greet visitors, clients, and vendors warmly and direct them to the appropriate staff or meeting rooms.
• Manage visitor sign-in logs, issue security or access badges, and enforce entry protocols.
• Maintain a clean, tidy, and professional-looking reception and waiting area. [1, 2, 3, 4, 5, 6]
• Communications Handling:
• Answer, screen, and route incoming phone calls or take detailed messages.
• Respond to general email inquiries and field front-desk questions.
• Sort, distribute, and dispatch incoming/outgoing mail, couriers, and packages. [1, 2, 3, 4, 5, 6, 7, 8]
• Scheduling & Coordination:
• Manage and coordinate calendars, book meeting rooms, and schedule appointments or interviews.
• Send reminders and confirm meetings with participants or clients. [1, 2, 3, 4, 5]
• Administrative & Clerical Support:
• Perform data entry, maintain physical/digital filing systems, and update company records.
• Draft, proofread, and format routine correspondence, memos, or reports.
• Monitor and order office supplies, inventory, and breakroom stock.
• Assist with basic bookkeeping, expense tracking, or invoicing tasks as needed. [1, 2, 3, 4, 5, 6]

Required Qualifications & Skills

• Education:
• High school diploma or GED equivalent required; a formal qualification, diploma, or degree in office administration, secretarial work, hospitality, or a related field is a strong plus. [1, 2, 3]
• Experience:
• 1 to 3 years of prior experience in a customer service, reception, or office administration role. [1, 2, 3]
• Technical Skills:
• Proficiency in office software suites (such as Microsoft Word, Excel, and Outlook).
• Familiarity with office equipment (printers, scanners, copiers, fax machines) and phone/call-forwarding systems.
• Experience with specific scheduling tools or property/hotel management software (e.g., Resource Guru, AVOXI, IDS) depending on the industry. [1, 2, 3]
• Soft Skills:
• Exceptional verbal and written communication skills.
• Strong organizational, time-management, and multitasking abilities.
• Ability to remain calm, courteous, and professional in fast-paced or high-pressure situations.
• Discretion and confidentiality when handling sensitive information.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person