Front Office Assistant

Company Description GSR Energies focuses on providing homes and businesses with clean, value-driven solar energy solutions. The company is committed to delivering reliable systems that help customers reduce energy costs and environmental impact. GSR Energies emphasizes honest service, transparent processes, and long-term value through well-designed solar installations. Team members contribute to sustainable growth while supporting customers in their transition to renewable energy.

Role Description The Front Office Assistant is a full-time, on-site role based in Malappuram. This position is responsible for welcoming visitors, answering and directing phone calls, and managing front desk inquiries in a professional manner. Daily tasks include scheduling appointments, maintaining visitor and client records, and providing general administrative and clerical support to the office team. The role also involves coordinating with internal departments, handling basic documentation, and ensuring a smooth and organized front office environment.

Qualifications

• Strong interpersonal skills, including the ability to interact professionally with visitors, clients, and team members.
• Proficient phone etiquette and experience handling multi-line phone systems or call routing.
• Appointment scheduling skills, including managing calendars and coordinating meetings.
• Administrative assistance capabilities, such as organizing files, preparing basic documents, and supporting office operations.
• Clerical skills, including data entry, record keeping, and maintaining office supplies and front desk materials.
• Basic computer literacy, including use of email, office software, and spreadsheets.
• Strong attention to detail, time management, and ability to handle multiple tasks efficiently.
• Prior experience in a front office, receptionist, or administrative support role is preferred.
• Relevant educational background (such as a high school diploma or equivalent); additional training in office administration is an advantage.