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Front Office Associate

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Onsite

Front Office Associate

WhitePeak Holdings

Front Office Associate

2 months ago

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Important information


Contract type:

Permanent

Salary:

$43,680 – $54,080 / year

Location:

Matthews, NC, USA

Work mode:

Onsite

Published on:

7 August 2026

What they need


We're hiring a Front Office Assistant to join our Charlotte team and provide day-to-day support across reception and general office operations. This is a people-facing position suited to someone who is professional, approachable, and comfortable balancing different tasks throughout the working day.

You don't need years of office experience to be considered. We're looking for someone dependable, confident communicating with people, and ready to learn how a professional office operates.

Your Day in the Office

You'll be based at the front of the office and will often be the first point of contact for visitors, callers, and colleagues. Your day may involve:

  • Welcoming visitors and directing them to the appropriate person or department
  • Answering incoming calls and handling general enquiries
  • Managing appointments, meeting rooms, and office calendars
  • Responding to routine emails and correspondence
  • Preparing documents, updating records, and carrying out data entry
  • Receiving deliveries and distributing incoming mail
  • Keeping reception and shared office areas organised and presentable
  • Providing general administrative support to different members of the team

What Matters to Us

We're interested in someone who communicates well, takes responsibility for their work, and notices the small details.

You'll be a strong fit if you're:

  • Friendly, professional, and comfortable speaking with different people
  • Organised and able to manage several priorities
  • Reliable and punctual
  • Confident using computers and learning new systems
  • Comfortable working independently as well as within a team
  • Detail-oriented when handling information and administrative tasks

What Comes With the Role

You'll receive structured training when you join, along with ongoing support as you become familiar with the office and its systems. We're looking for someone who wants more than a temporary position, so there will also be opportunities to take on additional responsibilities and develop within the wider team over time.

If you're organised, personable, and ready to build your experience in a professional office environment, submit your application today. Shortlisted applicants will be contacted with details of the next stage.

Pay: $21.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Dental insurance

Work Location: In person

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