Front Office Associate

Key Requirements:

• 3+ years of experience in hotel front office operations.
• Hotel industry experience is mandatory.
• Experience as Senior Front Office Executive, Front Office Supervisor, or similar role.
• OPERA software knowledge preferred.
• Excellent communication and interpersonal skills.
• Strong guest-handling and problem-solving abilities.
• Willingness to work in shifts, including weekends and holidays.

Key Responsibilities:

• Manage day-to-day front office operations.
• Handle guest check-in/check-out, reservations, room allocations and billing.
• Address guest queries and complaints professionally.
• Coordinate with housekeeping, F&B and other hotel departments.
• Maintain front office records and documentation.
• Supervise and support junior front office team members.
• Ensure adherence to hotel policies and service standards.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person