Front Office Associate

Job SummaryThe Front Office Associate is the first point of contact for guests and clients. This role is responsible for greeting visitors, managing phone calls, coordinating front-desk activities, and providing exceptional customer service to ensure a smooth administrative flow.Core Responsibilities

• Guest Relations: Welcome, check in, and guide guests or clients to the appropriate person or office.
• Communication Management: Answer, screen, and forward incoming phone calls while taking accurate messages.
• Administrative Support: Handle incoming and outgoing mail, deliveries, and couriers.
• Scheduling: Manage meeting room bookings and maintain appointments for executives or clients.
• Data Entry: Maintain up-to-date visitor logs, digital databases, and filing systems.
• Workspace Upkeep: Ensure the lobby and reception area remain clean, organized, and presentable.

Required Qualifications

• Education: A High School Diploma or equivalent is required. An Associate’s or Bachelor’s degree in Hospitality, Communications, or Business Administration is preferred.
• Experience: 1–2 years of experience in a front desk, reception, or customer service role is highly desirable.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office machinery (printers, multi-line phone systems).
• Soft Skills: Strong verbal communication, active listening, multitasking, and conflict-resolution abilities.

Common Benefits

• Accommodation Provided
• Food provided on duty hours

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person