Front Office Associate

Front Office Executive / Receptionist

Company: Avyana Health – Wellness Centre

Location: Coimbatore, Tamil Nadu

Job Type: Full-time

Job Description

Avyana Health – Wellness Centre is looking for a friendly, professional, and customer-focused Front Office Executive / Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, attending customer and patient calls, handling enquiries, and ensuring smooth appointment coordination.

Key Responsibilities

• Attend incoming calls from customers and patients professionally.
• Handle and respond to patient enquiries effectively.
• Schedule, fix, confirm, and reschedule patient appointments.
• Coordinate appointments with patients and the concerned internal team.
• Welcome and assist patients and visitors at the reception.
• Maintain accurate appointment schedules and patient records.
• Follow up with patients regarding appointments when required.
• Ensure smooth patient coordination and provide a positive experience.
• Handle day-to-day front office and administrative activities.
• Address patient concerns professionally and coordinate with the appropriate team when necessary.

Requirements

• Any Bachelor's Degree or relevant qualification.
• Freshers and experienced candidates are welcome to apply.
• Good communication skills in Tamil and English.
• Basic computer knowledge.
• Good telephone etiquette and customer service skills.
• Strong interpersonal and coordination skills.
• Ability to manage multiple appointments and tasks efficiently.
• Friendly, professional, and positive attitude.

Preferred Skills

• Customer service
• Patient coordination
• Appointment scheduling
• Front desk management
• Communication skills
• Time management
• Basic computer skills

Job Type: Full-time

Work Location: In person – Coimbatore, Tamil Nadu

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Provident Fund

Work Location: In person