Front Office Associate

• He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers.
• Handle customer requests promptly
• It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback.
• Handling cash and also maintaining account records are one of the duties of front office associate.
• Calling customers and confirming appointment is one of the duty of Front office Associate
• Consistently offer professional, friendly and engaging service
• Greet, check in and settle guest accounts while ensuring all service standards are followed
• Assist guests regarding hotel facilities in an informative and helpful way
• Respond to each Guest who approaches the Reception Desk
• Drive rate through up-selling room brands
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Job Types: Full-time, Permanent, Fresher

Pay: ₹175,000.00 - ₹250,000.00 per year

Benefits:

• Food provided
• Health insurance
• Provident Fund

Education:

• Diploma (Preferred)

Work Location: In person