Front Office Associate

Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay:

§ Greets guests and processes hotel registration.

§ Develop good open communication and rapport with all guests. Recognise return guests and ensure all guests expectations are met and exceeded at all times.

§ Ensure all guest account details are correct and accurate.

§ Keeps current on hotel accommodations, services and area attractions.

§ Responds to customer inquiries for information.

§ Arranges for services requested by the guest by working with other departments as appropriate.

Stays current with developments in the hotel by reviewing and updating the communication log

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person