Front Office Associate

• Welcome and greet guests/customers professionally.
• Handle check-in and check-out procedures.
• Manage reservations, bookings, cancellations, and room/customer information.
• Answer phone calls, emails, and customer inquiries.
• Provide information about hotel/services, facilities, and local attractions.
• Handle customer requests, complaints, and feedback politely.
• Coordinate with housekeeping, maintenance, security, and other departments.
• Maintain accurate records and update guest/customer information.
• Handle payments, invoices, receipts, and basic cash/card transactions when required.
• Maintain the front desk and reception area in a clean and professional manner.
• Follow company policies, safety procedures, and customer-service standards.
• Assist with administrative tasks such as reports, documentation, and data entry.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Food provided

Work Location: In person