Front Office Associate

front office associate is the primary point of contact and the face of an organization, responsible for welcoming visitors, managing communications, and handling administrative tasks.

Key Responsibilities

• Welcoming Visitors: Greet guests warmly, confirm appointments, and guide them to the correct staff member or department.
• Managing Communications: Answer, screen, and route incoming phone calls, respond to emails, and handle physical mail or deliveries.
• Check-In & Scheduling: Manage appointments, register visitors, issue visitor passes or room keys, and maintain visitor logs.
• Administrative Support: Maintain reception cleanliness, organize files, manage meeting room bookings, and process basic billing or payments.
• Cross-Department Coordination: Communicate guest needs or facility issues quickly to maintenance, housekeeping, or security teams.

Essential Skills & Qualifications

• Communication: Clear, polite verbal and written communication skills.
• Organization: Strong multitasking abilities to handle busy phone lines and walk-in traffic simultaneously.
• Technical Skills: Proficiency in basic office software, reservation systems, or multi-line phone hardware.
• Education: High school diploma or equivalent; extra points for hospitality or office administration training.

Standard Employee Benefits

• Accomodation provided
• Workplace Perks: Free parking, uniforms provided, and complimentary meals or beverages during shifts.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person