The Heritage Club - Tripura Castle Hotel & Spa
Front Office Associate
Skills
20 days ago
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Important information
Contract type:
Permanent, Temporary
Location:
Meghalaya, India
Work mode:
Onsite
Published on:
6 October 2026
What they need
Key Responsibilities
- Guest & Client Relations: Welcoming visitors, handling check-ins/check-outs, managing reservations, and answering general inquiries.
- Communication Management: Operating switchboards, directing calls to appropriate departments, and managing official email correspondence.
- Administrative Support: Maintaining visitor logs, sorting incoming/outgoing mail or deliveries, and issuing security badges.
- Facility Oversight: Keeping the reception, lobby, and meeting areas presentable, and coordinating with housekeeping or IT for maintenance.
- Billing & Records: Handling cash/card payments, generating invoices, and maintaining accurate client database records.
Core Qualifications & Skills
Communication: Fluent verbal and written skills, active listening, and professional etiquette
Software Proficiency: MS Office (Word, Excel), PMS software (IDS), or CRM tools.
Soft Skills: Problem-solving under pressure, multi-tasking, conflict resolution, and adaptability
Education: Bachelor’s degree in Hospitality Management
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
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