Front Office Associate

Front Office Associate

Company: Sunlytics Powersol
Location: Karamana, Thiruvananthapuram, Kerala
Experience: 1–2 Years
Employment Type: Full-time

About Sunlytics Powersol

Sunlytics Powersol is a growing solar and next-generation energy solutions company focused on delivering reliable and customer-centric solar solutions. We are looking for a Front Office Associate to join our Karamana office and be the first point of contact for customers, visitors, and business enquiries.

Job Responsibilities

• Manage the front office and reception area professionally.
• Welcome and assist customers, visitors, and business associates.
• Handle incoming calls, enquiries, and customer communications.
• Coordinate appointments, meetings, and customer visits.
• Maintain customer records, enquiries, and basic office documentation.
• Coordinate with sales, service, and technical teams for customer requirements.
• Follow up on customer enquiries and direct them to the appropriate team.
• Handle basic administrative and office coordination activities.
• Maintain a professional and friendly relationship with customers.
• Assist the management and other departments with day-to-day office activities.
• Manage Solar subsidy procedures and Loan procedures online.

Requirements

• 1–2 years of experience in front office, reception, customer service, administration, or a similar role.
• Good communication and interpersonal skills.
• Proficiency in English and Malayalam; Hindi or other languages will be an added advantage.
• Basic knowledge of MS Office / Google Workspace.
• Good telephone etiquette and customer-handling skills.
• Well-organized, presentable, and professional.
• Ability to multitask and coordinate with different teams.
• Candidates with experience in the solar/renewable energy domain will be given an added advantage.

Preferred Candidate

We are looking for someone who is:

• Customer-friendly and approachable
• Responsible and organized
• Good at communication and follow-ups
• Comfortable working in a fast-paced business environment
• Willing to learn about solar products and services

What We Offer

• Opportunity to work with a growing solar energy company
• Professional and supportive work environment
• Learning and career-growth opportunities
• Exposure to the solar and renewable energy industry

Job Location: Karamana, Thiruvananthapuram, Kerala

Experience: 1–2 Years

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person