Front Office Associate

A Front Office Assistant (or Front Desk Assistant) serves as the primary point of contact for an organization, handling administrative tasks, greeting guests, and managing incoming communications.

Core Responsibilities

• Guest & Visitor Management: Welcome visitors, verify credentials, maintain visitor logs, and direct guests to the appropriate personnel or meeting rooms.
• Call & Mail Handling: Answer, screen, and route incoming phone calls; manage the main email inbox; sort and distribute incoming mail and package deliveries.
• Administrative Support: Schedule appointments, maintain executive calendars, prepare meeting rooms, and assist with document drafting, filing, and copying.
• Office Maintenance & Supplies: Monitor inventory levels of office supplies and snacks, place reorders, and keep the reception and lobby areas clean and organized.
• Billing & Records: Process basic transactions, issue guest passes or temporary badges, handle petty cash, and update administrative records or databases.

Key Requirements & Skills

• Education: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred in hospitality or business administration).
• Experience: Freshers or 1–2 years in a reception, customer service, or administrative support role.
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace, and familiarity with phone systems or CRM tools.
• Soft Skills: Excellent verbal and written communication, strong organizational abilities, multi-tasking, and a polite, professional demeanor.

Pay: From ₹14,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person