Front Office Associate

Front Office Associate (FOA) | Sarasiruham Resort, Nagda, Udaipur

Sarasiruham Resort is a private-pool-villa resort near Eklingji, Udaipur. We are looking for an experienced Front Office Associate from the hotel industry to be the first face of our resort and ensure every guest’s arrival and stay is seamless.

Key Responsibilities

• Welcome guests and handle check-in and check-out smoothly and efficiently
• Manage reservations, room allocation, and guest registration accurately
• Coordinate with housekeeping, F&B and maintenance to fulfil guest needs
• Prepare bills, process payments, and maintain daily front desk records
• Upsell room categories, packages, and resort services where suitable
• Coordinate shift handovers and report to the Front Office Manager

Requirements

• Experience in front office operations at a hotel or resort
• Strong communication in English and Hindi
• Experience handling guest complaints and VIP or high-value guests
• Professional grooming and a guest-first attitude
• Willingness to work in shifts, including weekends and holidays

What We Offer

• Accommodation & food provided
• A supportive team and growth opportunities in a luxury resort

Job Type: Full-time
Location: Nagda, near Eklingji, Udaipur, Rajasthan

Pay: Up to ₹20,000.00 per month

Work Location: In person