Front Office Associate

Job Summary

The Front Office Associate is responsible for providing a warm welcome to guests, handling check-in and check-out procedures, managing reservations and guest inquiries, and ensuring a smooth and pleasant guest experience. The associate serves as the first point of contact for guests and maintains the hotel’s service standards, professionalism, and hospitality at all times.

Qualifications and Requirements

• Minimum qualification: 10+2 or a diploma/degree in Hotel Management or Hospitality.
• Previous experience in a hotel front office is preferred; freshers may be considered.
• Basic computer skills and familiarity with hotel PMS software are an advantage.
• Good verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Professional grooming, a pleasant personality, and a service-oriented approach.
• Ability to work in shifts, including weekends and public holidays.

Pay: ₹16,500.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person