Front Office Associate

We are looking for a polite, organized, and customer-focused Front Office Associate to serve as the main point of contact for our visitors, clients, and guests. You will manage daily reception activities, handle incoming communications, and ensure a warm, professional environment at the front desk.

Key Responsibilities

• Guest & Visitor Management: Greet visitors, clients, and guests warmly, determine their needs, and direct them to the appropriate person or department.
• Communication Handling: Answer, screen, and route incoming phone calls, and respond to official emails, queries, and messages in a timely manner.
• Check-In / Check-Out & Bookings (if Hospitality/Hotel): Manage reservations, handle check-ins and check-outs, process billings and payments, and maintain accurate records using Property Management Software (PMS).
• Administrative Support: Maintain visitor logs, organize courier and mail distribution, schedule meeting rooms, and assist with basic documentation or office inventory tracking.
• Lobby & Front Area Upkeep: Keep the reception area neat, tidy, and well-stocked with company materials or guest amenities.
• Issue Resolution: Listen to client or guest feedback, handle minor complaints professionally, and escalate complex issues to the Front Office Manager.

Pay: ₹8,000.00 - ₹18,000.00 per month

Benefits:

• Food provided

Work Location: In person