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Front Office Associate @ E Hotel

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Onsite

Front Office Associate @ E Hotel

Arrowood International Sdn Bhd

Front Office Associate @ E Hotel

8 days ago

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Important information


Contract type:

Permanent

Location:

Bukit Mertajam, Penang, Malaysia

Work mode:

Onsite

Published on:

13 October 2026

What they need


Hotel Location:

E Hotel

190, Jalan Seluang, Taman Seluang, 09000 Kulim, Kedah

Job description

  • Greet guests as they arrive and provide them with information about hotel services and amenities.
  • Process guest check-ins and check-outs efficiently and accurately.
  • Manage room reservations and room assignments, ensuring that guests are allocated suitable rooms based on their needs and preferences.
  • Handle guest complaints and resolve issues promptly and courteously.
  • Operate the hotel’s Property Management System (PMS) and software to manage guest information, reservations, and billing.
  • Handle cash and credit card transactions accurately and securely.
  • Maintain a clean and tidy front desk area, ensuring that all supplies are stocked and readily available.
  • Collaborate with other hotel staff members to ensure that guest needs are met and that the hotel is running smoothly.

Pay: RM1,600.00 - RM1,700.00 per month

Work Location: In person

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