Front Office Attendant

Front Office Attendant at Tías Villas

📍 Kuta, Lombok

Tías Villas is looking for a new Front Office Attendant to join our team in Kuta, Lombok.

We are a growing boutique hospitality brand with 40+ rooms/villas, focused on thoughtful design, warm service, and a guest experience that feels personal from start to finish. As the property continues to expand, we are looking for someone reliable, welcoming, and well-organized who can help us deliver a smooth and professional front office experience every day.

This is a great opportunity for someone who enjoys hospitality, works well with people, and wants to grow with an established and design-led property in Lombok.

What you will do

• ⁠ ⁠Welcome and assist guests in a warm, professional, and confident way

• ⁠ ⁠Handle check-ins and check-outs smoothly and accurately

• ⁠ ⁠Respond to guest questions, requests, and issues in person and online

• ⁠ ⁠Coordinate with housekeeping, reservations, and management to keep daily operations running well

• ⁠ ⁠Support booking administration, guest communication, and front office reporting

• ⁠ ⁠Help maintain a calm, organized, and high-standard guest experience at all times

What we are looking for

• ⁠ ⁠Minimum 2 years of relevant experience in hospitality, front office, guest service, or a similar role

• ⁠ ⁠Strong communication skills in Bahasa Indonesia and English

• ⁠ ⁠Friendly, and confident in dealing with guests

• ⁠ ⁠Well-organized, detail-oriented, and able to multitask

• ⁠ ⁠Strong sense of responsibility and work ethic

• ⁠ ⁠Able to stay calm under pressure and solve problems independently

• ⁠ ⁠Based in Lombok or willing to relocate

• ⁠ ⁠Bonus: If you can drive a car (Automatic)

Why join Tías Villas

• ⁠ ⁠Very competitive pay and strong employee benefits

• ⁠ ⁠Be part of a fast-growing boutique hospitality project in Kuta, Lombok

• ⁠ ⁠Work in a design-focused and quality-driven environment

• ⁠ ⁠Join a supportive team with high standards and a personal approach to hospitality

• ⁠ ⁠Opportunity to grow with the company as the property expands

Start date: 01.12.2026

How to apply

Please send your CV to: [email protected]