PT Pioneer Wisata Nusantara
Front Office Attendant
14 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 33,468,000 – IDR 38,400,000 / year
Location:
West Nusa Tenggara, Indonesia
Work mode:
Onsite
Published on:
13 October 2026
What they need
About the role
The Front Office Attendant is responsible for handling guest check-in and check-out, managing reservations, responding to guest inquiries, and providing accurate information about hotel facilities and services. The role includes coordinating with other departments to ensure smooth daily operations, handling guest requests and complaints professionally, maintaining accurate guest records, and delivering a welcoming and memorable guest experience.
Key responsibilities
- Handle guest check-in and check-out
- Manage reservations
- Respond to guest inquiries
- Provide accurate information about hotel facilities and services
- Coordinate with other departments to ensure smooth daily operations
- Handle guest requests and complaints professionally
- Maintain accurate guest records
- Deliver a welcoming and memorable guest experience
About you
- Background in Hospitality or a related field
- Good communication skills in English
- Friendly and service-oriented attitude
- Basic computer skills
- Ability to work in a team
- Ability to adapt to operational needs
- Ability to remain flexible in a remote island environment
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