Front Office (Bilingual Chinese, Part Time)

Garfield Health Center located in the San Gabriel Valley is seeking a part time Bilingual Chinese-speaking (Mandarin or Cantonese) Front Office Receptionist at our Monterey Park clinic. Individual must possess a strong work ethic background and have a great positive attitude. We would like someone who enjoys jumping in with the team and wants to be part of a team player environment.

Primary/Essential Duties and Responsibilities:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Check Sign-In and Appointment Sheet
• Schedule/ Confirm Appointments
• Answering Phones/ Making Phone Calls
• Prep Patient Files
• Send Referrals based on Doctor’s Report
• Obtain all Reports/Documents necessary for Doctor’s Evaluation
• Assist with Amending Documents as indicated by the Doctor
• Assist with Initial Histories and History Reviews
• Assist with the Request for Authorization Process
• Verify Insurance Information/ Coverage/ Eligibility
• Collect Co-Pay/Payment
• Maintain Case Management
• Bring Patients into Rooms
• Assist Doctors with Language Interpretation
• Scanning/ Extracting
• Filing
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Travel to other GHC’s Clinics within a 3-mile radius if coverage is needed

Required language:

• Mandarin or Cantonese

Location:

• Monterey Park

Benefits for part time position:

• Paid sick leave
• 401k (up to 4% match)

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• Paid sick time

Language:

• Mandarin or Cantonese (Required)

Work Location: In person