Front Office Check-Out

Job Overview

Join our dynamic healthcare team as a Front Office Check-Out Specialist, where you will be the friendly face and efficient coordinator at the patient’s departure point. Your role is vital in ensuring smooth patient flow, and comprehensive documentation review. You will manage patient check-out procedures, and support medical administrative functions with enthusiasm and professionalism. This position offers an exciting opportunity to contribute to a seamless patient experience while utilizing your strong clerical and medical office skills.

Duties

• Greet patients with a warm, professional attitude as they complete their visits and ensure all necessary documentation is accurately reviewed and processed
• Assist with appointment scheduling for cardiac related tests, follow-up care plans, and patient inquiries via phone communication while maintaining excellent phone etiquette
• Sending a referral request to our in-house billing department if patients insurance plan requires and authorization.
• Proficiency in EMR/EHR systems such as eClinicalWorks; experience with electronic health records management is highly preferred
• Excellent customer service skills with a friendly demeanor and professional phone etiquette
• Ability to perform clerical tasks including scanning and faxing.
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Prior clinic or medical office experience is highly desirable; dental clinic experience is a bonus
• Excellent organizational skills to manage multiple tasks such as patient check-out testing.

Pay: From $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person