Front Office

JOB SUMMARY

To handle administrative duties and support customer services functions for the day-to-day operations of the Club's front office. To attend inquiries, provide information and handle incoming telephone calls.

 In general the Front Office Officer will carry out the following:

• Provide high level of customer service to Members and guest
• Greet and attend to the members need and inquiry
• Taking and recording bookings as received
• Coordinate and follow-up with various department on all other work related matters.
• Any other related assignments and duties pertaining to general nature of Front-Office as & when required by the Club.

QUALIFICATIONS

• SPM and above or equivalent.
• At least 3 years’ working experience in the related field.
• Excellent oral and written communications skills in English and Bahasa Malaysia.
• Interpersonal savvy, able to build good relationship internally and externally.
• Good organisational skills and proficient in Microsoft Office.
• Neat and presentable
• Willingness to work flexible hours - shift work