P
PT. Turnkey Properties Indonesia (Betterplace Property Management & Real Estate)
Front Office
2 months ago
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Important information
Contract type:
Permanent
Salary:
IDR 54,000,000 – IDR 66,000,000 / year
Work mode:
Onsite
Published on:
19 August 2026
What they need
Key Responsibilities:
- Greet and assist guests with check-in/check-out while ensuring a warm and professional welcome.
- Handle guest inquiries, concerns, and complaints promptly to maintain satisfaction.
- Provide accurate information about hotel services.
- Coordinate with internal departments to fulfill guest requests efficiently.
- Build strong guest relationships and monitor feedback to support continuous service improvement.
Qualifications:
- Proven experience in guest services, front office, or customer-facing hospitality roles.
- Strong interpersonal skills with a warm, engaging, and solution-oriented attitude.
- Familiarity with hotel management systems (PMS) is an advantage.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills in English; other languages are a plus.
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