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Tugu Hotels & Restaurants

Front office

1 month ago

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Important information


Contract type:

Permanent

Location:

Jakarta, Indonesia

Work mode:

Onsite

Published on:

7 September 2026

What they need


Key Responsibilities:

  • Warmly welcome and assist guests with a friendly, professional, and personalized approach
  • Handle check-in and check-out processes efficiently and accurately
  • Manage reservations and respond to guest inquiries with attention to detail
  • Provide comprehensive information about the hotel, facilities, and curated local recommendations
  • Ensure service excellence in line with boutique hospitality standards
  • Conduct engaging and informative hotel tours for guests
  • Handle reservasi

Qualifications:

  • Minimum education: High School/Vocational School (Hospitality or related field preferred)
  • Strong communication skills, personable, and detail-oriented
  • Proficient in English (mandatory)
  • Prior experience in hotels or boutique hotels is highly preferred

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