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KAMANDARU VILLAS PANDAAN

Front office

20 days ago

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Important information


Contract type:

Permanent

Salary:

IDR 20,400,000 – IDR 26,400,000 / year

Location:

Pasuruan, Pasuruan City, East Java, Indonesia

Work mode:

Onsite

Published on:

3 October 2026

What they need


Menyambut Tamu: Menyambut setiap tamu atau pelanggan yang datang dengan ramah, sopan, dan menggunakan standar sapaan perusahaan.

Layanan Reservasi & Informasi: Menjawab panggilan telepon, membalas pesan, serta memberikan informasi atau rekomendasi terkait produk, layanan, atau fasilitas perusahaan.

Pengelolaan Administrasi & Data Tamu: Mencatat data kunjungan, memastikan tamu mengisi buku tamu atau formulir pendaftaran, serta mengelola proses administrasi/pembayaran jika diperlukan.

Menangani Keluhan (Komplain): Mendengarkan dan merespons keluhan atau kendala dari tamu secara profesional serta mencarikan solusi terbaik.

Menjaga Kerapian Area Resepsionis: Memastikan meja resepsionis dan area sekitar tetap bersih, rapi, dan tertata dengan perlengkapan yang memadai.

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