Front Office

Key Responsibilities

• Welcome guests and provide excellent customer service
• Manage Appointments, bookings, and guest inquiries
• Process payments and maintain daily transaction records
• Coordinate schedules with therapists to ensure smooth operations
• Keep the reception area organized and presentable
• Promote spa services and products to guests

Requirements

• Fluent in spoken and written English for clear guest communication.
• Familiar with reservation or POS systems (Moka POS is a plus).
• Well presented, neat, soft-spoken, and a strong problem solver.
• Dedicated, a team player, and skilled at managing schedules and basic finances.
• Has a presentable and persuasive communication style.