Front Office Coordinator

Are you someone who genuinely enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering exceptional service? We are seeking a highly capable and compassionate Front Office Coordinator to join our friendly healthcare team.

This is a pivotal front-facing role where you will be the first point of contact for our patients—both in person and over the phone. Your professionalism, warmth, and attention to detail will help create a welcoming and supportive experience for everyone who walks through our doors.

About the Role
In this role, you will manage a variety of administrative and reception duties, ensuring the smooth day-to-day operation of the practice. You’ll need to be confident handling multiple tasks, maintaining accuracy, and communicating effectively with patients and team members alike.

Key Responsibilities

• Providing a warm, professional welcome to all patients and visitors
• Managing incoming calls with a clear, courteous, and efficient telephone manner
• Booking and coordinating appointments
• Processing payments, including EFTPOS transactions
• Maintaining accurate patient records using computer systems
• Supporting the wider team with administrative tasks as needed

What We’re Looking For

• Exceptional computer skills, including strong working knowledge of Microsoft Office applications
• A natural people-person with a genuine desire to help others
• Excellent communication skills—both face-to-face and over the phone
• A reliable team player who contributes positively to workplace culture
• High standards of personal presentation and professionalism at all times
• The ability to remain calm, empathetic, and respectful when dealing with patients who may be in pain or distress
• Flexibility to work occasional weekends when required
• Skills with posting on social media and managing our social media accounts would be an added bonus

Why Join Us?
You’ll be part of a supportive, collaborative team that values kindness, respect, and professionalism. This is an opportunity to make a real difference in people’s lives while developing your skills in a rewarding healthcare environment.

If you’re organised, compassionate, and ready to be the welcoming face of our practice, we’d love to hear from you.

Apply now and become an essential part of our team.