Front Office Coordinator

About us

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.

About the role

The Front Office Coordinator is responsible for delivering a professional and welcoming experience for visitors while coordinating the day-to-day operations of Intertek's Global Centre of Excellence. Acting as the central point of contact for workplace operations, facilities, events and administration, the role ensures the smooth running of the office environment and supports a positive employee and visitor experience. Working closely with the Office Administration Manager and Marketing team, this position plays a key role in supporting business operations, workplace initiatives and continuous improvement activities.

Key responsibilities

• Act as the first point of contact for visitors, clients and contractors, delivering a professional and welcoming front-of-house experience
• Manage visitor sign-in processes, security requirements, hospitality and meeting requirements
• Answer and direct incoming phone calls professionally and efficiently
• Manage and respond to general office email enquiries
• Coordinate the day-to-day operation of the office environment and maintain high standards of presentation across reception, meeting rooms, breakout areas, kitchens and shared spaces
• Coordinate workspace allocations, locker assignments and office resources
• Coordinate meeting room bookings, prepare meeting rooms including setup, refreshments and technology requirements
• Provide administrative support including correspondence, reports, presentations, document management and HR administration activities
• Coordinate maintenance requests, liaise with building management, cleaners, security providers and contractors
• Assist with planning and coordination of internal and external events, including catering, room bookings and event logistics
• Coordinate travel bookings and itineraries as required
• Provide direct support to the Office Administration Manager across workplace operations, facilities, events and administrative functions
• Support workplace health and safety initiatives, emergency preparedness and fire safety processes

About you

• Certificate IV in Business Administration or similar qualification

• Previous experience in workplace coordination, office administration, executive support or front-office roles

• Exceptional organisational and time management skills

• Strong customer service and stakeholder management capabilities

• Excellent written and verbal communication skills

• Strong attention to detail and problem-solving ability

• Ability to work independently and demonstrate initiative

• Experience coordinating events, conferences or corporate functions

• Experience supporting facilities or workplace operations

• Intermediate to advanced Microsoft Office skills including Outlook, Word, Excel and PowerPoint

• Experience using SharePoint, Teams or workplace management systems

• Professional, approachable and confident with strong sense of ownership and accountability

• Ability to undertake physical aspects of the role, including setting up meeting rooms and event spaces, moving tables, chairs and office equipment safely, and lifting and carrying boxes and materials within safe manual handling guidelines

About us

Intertek is a Global Centre of Excellence with operations across office, laboratory and event spaces in Maddington, operating within the Minerals business line.

Benefits

• A salary package commensurate with experience
• Access to the Intertek Australia employee benefits program, which includes;
• Corporate health insurance plans
• Corporate banking options
• Intertek’s employee assistance program

How to Apply?

To apply for this exciting opportunity, please apply via Seek. Your application should include an up-to-date resume. Only applicants with an existing right to work in Australia will be considered. Please note that only successful applicants will be contacted.