Front Office Coordinator

Full-Time Front Office Coordinator

Schedule: Monday, Tuesday, Thursday ( 7:30 am – 6:00 pm) & Friday (7:30 am – 3:00 pm)
Office Closed: Wednesday
Weekends: Saturday & Sunday — Always Off

About Our Practice

We are a small, family-run dental practice with one dentist and three full-time hygienists. We pride ourselves on providing excellent dental care while creating a warm, welcoming environment for both our patients and our team.

We work closely together, support one another, and value a positive workplace where everyone is willing to jump in and help when needed.

Position Overview

We are looking for a friendly, organized, and dependable Full-Time Front Office Coordinator to join our team.

Primary Responsibilities

• Welcome and check patients in
• Provide a friendly and professional patient experience
• Verify insurance eligibility and benefits
• Answer incoming phone calls and respond to patient questions
• Schedule, reschedule, and confirm appointments
• Assist with checkout when needed
• Collect patient payments, copays, deductibles, and balances
• Review patient accounts and discuss balances when appropriate
• Assist patients with basic insurance and appointment questions
• Handle new patient paperwork and registration
• Communicate with the dentist, hygienists, and clinical team throughout the day
• Help coordinate treatment appointments
• Monitor the daily schedule and help keep the schedule running efficiently
• Scan and upload documents and maintain accurate patient records
• Assist with general front office responsibilities
• Provide backup and support to the Insurance/Billing Coordinator when needed

What We're Looking For

• Friendly, warm, and professional personality
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Dependable and punctual
• Comfortable working in a fast-paced environment
• Strong attention to detail
• Ability to work independently while also being a team player
• Previous dental or medical front office experience is required

Because we are a small practice, teamwork and a positive attitude are important to us. We want someone who takes pride in their work and enjoys building relationships with both patients and co-workers.

Dental experience is required, but personality, work ethic, dependability, and a genuine desire to take care of our patients are just as important to us.

How to Apply

If you feel you would be a great fit for our team, we would love to hear from you!

Please email your resume and a brief introduction about yourself to:

[email protected]

Please use the subject line:

Front Office Coordinator Application – [Your Name]

In your introduction, please tell us a little about yourself, your previous experience, and why you are interested in joining our practice.

We look forward to getting to know you and learning more about you!

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person