Front Office Coordinator

Overview

The Office Coordinator is responsible for supporting the daily administrative operations

of the child care center and Head Start program. This position serves as the first point of

contact for families, staff, visitors, and community partners while ensuring efficient office

operations, accurate recordkeeping, and compliance with program requirements. The

Office Coordinator works collaboratively with management staff to provide exceptional

customer service and maintain organized administrative systems that support children,

families, and staff.

Essential Duties and Responsibilities

Administrative Support

• Provide administrative support to the Center Director, management team, and
• program staff.
• Answer and direct telephone calls, emails, and inquiries from families, staff, and
• community partners.
• Greet visitors, families, and vendors in a professional and welcoming manner.
• Maintain confidential files and records in accordance with Head Start
• Performance Standards and agency policies.
• Family and Enrollment Support
• Support attendance tracking and ensure documentation is complete and
• accurate.
• Provide information to families regarding program services, policies, and
• community resources.
• Coordinate communication with families regarding meetings, events, and
• required documentation.
• Maintain confidentiality of all child, family, employee, and agency information.
• Communication and Event Coordination
• Coordinate parent meetings, trainings, family engagement events, and staff
• meetings.
• Prepare meeting materials, agendas, and sign-in sheets.
• Support communication between classrooms, management staff, and families.

Qualifications

• High school diploma or equivalent required; Associate Degree in Business
• Administration, Office Administration, Early Childhood Education, or related field
• preferred.
• Minimum of two years of administrative or office experience; experience in a child
• care, school, or Head Start setting preferred.
• Proficiency in Microsoft Office, Google Workspace, and database systems such as ChildPlus.
• Strong organizational, customer service, and communication skills.
• Ability to maintain confidentiality and manage multiple priorities.

Physical Requirements

• Ability to sit, stand, walk, bend, and lift up to 25 pounds.
• Ability to use office equipment including computers, telephones, copiers, and printers.

Reports To

• Center Director or Administrative Manager

Pay: $15.00 - $18.00 per hour

Work Location: In person