Front Office Coordinator

Westlake Physical Therapy has been providing excellent patient care and rehabilitative services for over 20 years. We currently have an immediate opening for a full-time front office coordinator to work in our private practice outpatient clinic. This is a great opportunity for a mature, dependable, hardworking, motivated individual looking for long term employment. Competitive starting hourly wage and advancement with experience and job performance.

Responsibilities

• Warmly greet patients and initiate the "patient experience".
• Schedule new patients by verifying patient information, collecting required documents, and explaining policy and procedures.
• Collect copayments, coinsurance and deductibles at time of appointment.
• Manage patient flow by scheduling and confirming appointments in person and by phone.
• Check insurance benefits and effectively relaying this information to patients.
• Maintain accurate records and keep the front desk area organized and clean.

Qualifications

• High school Diploma or equivalent is required.
• Understanding of insurance and healthcare experience preferred.
• Strong customer service and communication skills.
• Background of medical scheduling, insurance verification, and electronic medical records (Preferably WebPT) systems.
• Must be self-motivated and take initiative. Must be outgoing, energetic, friendly, have excellent customer service and communication skills, be organized and able to multitask, work well with other staff and have a "team approach".

Pay: $16.00 - $18.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person