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Front Office Coordinator

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Onsite

Front Office Coordinator

East Tennessee Spine and Sport

Front Office Coordinator

17 days ago

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Important information


Contract type:

Permanent

Salary:

From $38,000 / year

Location:

Knoxville, TN, USA

Work mode:

Onsite

Published on:

8 October 2026

What they need


Objective:

This person must be detailed oriented, able to multi-task, able to work in a fast-paced environment, have excellent communication and team skills, as well as a professional demeanor.

Responsibilities:

  • Processing of new patient referrals
  • Obtaining accurate patient insurance benefits
  • Utilizing online scheduler and medical records
  • Managing phone system
  • Greeting all patients
  • Maintain referral log
  • Maintain cancellation log
  • Collect and process over the counter payments
  • Maintain consistent patient scheduling
  • Daily processing of previous day visits/charges/documentation
  • Consistent processing of clinical charts throughout working hours
  • Monitoring insurance authorization and completing necessary re-authorization process
  • Prescription updates as per request from therapist / EMR
  • Preparation, mailing, and billing for medical record requests
  • Copying as needed and requested by office manager and therapists
  • Monitoring office and clinical supply needs
  • Forwarding clinical and office supply requests to Front Office Manager
  • Participate in staff meetings as directed by the Office Manager or Clinic Director
  • Complete duties related to research projects as assigned by the Clinic Director

Requirements: Bachelor's Degree in Business or Medically related field.

New graduates welcome.

Job Type: Full-time

Salary: $38,000/year

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • Bachelor's (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: In person

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