Front Office Coordinator

Job description for FOC position

Essential Duties and Responsibilities:

• Complete daily general office and administrative duties

• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule

• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience

• Verify insurance benefits

• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

Qualifications/Skills:

• Basic computer skills including proficiency with Microsoft Office and Outlook.

• High School Diploma or GED required

• Two years of experience in a medical office, customer service, or other similar business setting preferred.

• Ability to communicate effectively and professionally with a wide variety of people.

• Strong organizational skills with attention to detail and accuracy.

• Ability to handle multiple tasks in a very busy environment.

Physical Demands:

• The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.