Front Office Coordinator

Overview of the Company

Prince Accountancy Corporation is a family-owned CPA firm that has proudly served individuals, families, and businesses since the 1980s. We believe in building lasting relationships with our clients by providing honest advice, personalized service, and the care and attention they deserve.

While we offer a full range of accounting services, our primary focus is tax planning and tax preparation. Each day, our team prepares a variety of tax returns, amendments, and tax projections while meeting with clients to provide guidance and help them make informed financial decisions.

We take pride in creating a supportive workplace where employees are treated with respect, encouraged to grow professionally, and have the opportunity to build lasting careers while making a meaningful difference for our clients.

Job Summary

We are looking for a friendly, organized, and dependable Front Office Coordinator to serve as the welcoming face of our firm. As the first point of contact for our clients, you'll help create a welcoming experience while keeping our office running smoothly each day. The ideal candidate is proactive, detail-oriented, communicates professionally, and enjoys managing multiple priorities in a fast-paced office. This is an excellent opportunity for someone who enjoys helping people, thrives in an organized office environment, and is looking to build a long-term career with a stable, family-owned CPA firm.

Responsibilities

• Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive first impression
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately using phone etiquette
• Maintain organized filing systems, data entry records, and ensure accurate documentation
• Support calendar management and appointment scheduling for staff and executives
• Prepare client documents, assemble tax returns, process electronic filing forms, manage DocuSign requests, assist with billing, and help clients with quarterly estimated tax payments
• Assist with office management duties such as supply inventory, equipment maintenance, and general administrative support
• Provide customer support by addressing inquiries promptly and courteously, ensuring excellent customer service at all times

Compensation & Benefits

• Competitive Compensation: Starting at $25 an hour, with higher pay available based on experience.
• Performance-Based Bonuses
• 100% Employer-Paid Health Insurance (No Monthly Premium Cost for Employees)
• 401(k) Retirement Plan with a 3% Employer Match
• Flexible Work Schedule
• 14 Paid Holidays
• Paid Vacation Time
• Paid Sick Leave
• Paid Parking

Qualifications

• Proven office experience with strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and basic computer literacy
• Experience with data entry, filing systems, and clerical tasks in a professional setting
• Excellent phone etiquette skills with experience managing multi-line phone systems
• Professional verbal and written communication skills
• Previous experience in a receptionist, front office, or administrative support role is preferred
• Strong time management skills with the ability to prioritize tasks efficiently
• Experience with QuickBooks is a plus, but not required

If you're looking to build a long-term career with a supportive, family-owned CPA firm that values its employees and clients, we'd love to hear from you. Please submit your resume to be considered.

Pay: From $25.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Education:

• Bachelor's (Preferred)

Experience:

• Office: 3 years (Preferred)

Ability to Commute:

• Santa Rosa, CA 95404 (Preferred)

Work Location: In person