Front Office Coordinator

Title: Front Office Coordinator

Location: Dallas, TX (on-site)

Salary: $16.40 per hour

Schedule: Part-time, 20 hours per week

• Monday: 8:00 a.m. – 4:30 p.m. (8 hours)
• Tuesday: 8:00 a.m. – 4:30 p.m. (8 hours)
• Wednesday: 8:00 a.m. – 12:30 p.m. (4 hours)

Reports To: Chief of Staff

About ASD - A Home for Life (ASD)

ASD - A Home for Life (ASD) is a Dallas-based nonprofit organization providing permanent supportive housing and wraparound services for individuals and families impacted by chronic health conditions. Guided by our core values of Respect, Justice, Mercy, Integrity, Driven, and Compassion, we are committed to building a workplace culture that reflects the dignity and care we extend to those we serve.

The Role

The Front Office Coordinator is the face and voice of ASD and the first point of contact for every visitor, client, vendor, and caller. Reporting to the Chief of Staff, this part-time role creates a welcoming, professional experience for everyone who interacts with the organization while keeping daily office operations organized and running smoothly for staff, visitors, and community partners.

What You’ll Do

You will greet and direct everyone who comes through our doors or calls our office, keep the front office and shared spaces organized and well stocked, and provide administrative support to departments and leadership across ASD.

Front Desk & Visitor Experience

• Greet visitors, clients, and vendors and connect them with the appropriate staff member or department.
• Answer and direct incoming phone calls and inquiries.
• Maintain office directories and other front desk records.

Office Operations

• Keep the front office, reception area, copier area, and kitchen clean, organized, and inviting.
• Manage incoming and outgoing mail, deliveries, and packages.
• Monitor office and snack supply inventory and assist with ordering as needed.
• Schedule and coordinate use of the training/learning room.

Administrative Support

• Provide administrative support to departments and leadership as assigned, including data entry and routine reporting.
• Support office events, meetings, and special projects.
• Learn and effectively use Bloom Growth and EOS.
• Participate in all required agency-sponsored training and professional development.
• Perform other related duties as assigned by the Chief of Staff.

Qualifications

Required

• High school diploma or equivalent.
• Demonstrated commitment to ASD’s Core Values of Respect, Justice, Mercy, Integrity, Driven, and Compassion.
• Exceptional interpersonal and customer service skills with a professional, welcoming, and dependable demeanor.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to exercise discretion and maintain confidentiality.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint), or the ability and willingness to learn.
• Ability to work effectively with individuals from diverse cultural, racial, socioeconomic, and lived-experience backgrounds.
• Ability to remain at the front desk for extended periods and to handle mail, packages, and office supplies.

Preferred

• Prior administrative, front desk, or customer service experience.

Equal Employment Opportunity Statement

ASD is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are respected and valued. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.